Browsing in Service Reviews

My husband and I spent 2 hours in Best Buy Friday night shopping for a laptop and trying to figure out what I needed in terms of features, routers, wireless connections, etc.

I was dreading the trip because my head spins whenever talk gets too techy, and I find the whole process of buying a computer as confusing as buying a car.

But the tech guys working in the computer department were so impressive. We talked to three separate guys and each was incredibly helpful, patient and knowledgeable. I left feeling confident that we had everything we needed to get me up and running right away, and I was right.

One reason I think they’re so helpful (and low-pressure) is that they don’t work on commission. If you’re intimidated about buying a computer or other gadget, I would start there. Even just to scope it out and get the inside scoop on the latest technology.